Welcome to Verotel Support. If you have a charge from Verotel, Ticketsclub or a Verotel merchant (recognized by starting with 'VTL' on your credit card or bank statement) please continue to read.

Verotel provides credit card, check and other payment services for thousands of websites on the Internet.

Questions and Answers

How do I stop a recurring subscription and charge on my account?

Please visit http://cancel.verotel.com/index-en.html to cancel your subscription immediately.

I lost my usercode and/or passcode (username and password). What should I do now?

Please contact our enduser support department by email or phone. Please refer to our contact sheet.

I do not recognize the charge on my credit card, bank or phone statement. What should I do now?

Please contact our enduser support department by email or phone. Please refer to our contact sheet.

My credit card was used illegally. What should I do now?

Please contact our enduser support department by email or by phone. Please refer to our contact sheet.

All other billing enquiries.

Please contact our enduser support department by email or by phone. Please refer to our contact sheet.